Our Policies

Our Policies

Cancellation Because time is essential and your appointments are important to all members of our team at Yanni Erbeli Wisteria, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All of our policies are designed to benefit our guests and provided in the tradition of servicing excellence to our established and future clientele. Late cancellations or no-shows will be charged at 50% of your service appointment.

Appointments are recommended for Salon and Spa services and can be
made online or by phone. We will do our best to accommodate walk-ins.
To secure your appointments, a credit card number is required at the
time of your booking. To prepare for Spa services, please arrive at least
15 minutes prior to your appointment.

Attire Robes and slippers are provided in an individual personal locker.
Cancellations We require that you notify us of cancellations 24 hours
before your appointment.

Gift Cards Gift cards are available in dollar amounts both online or at
Salon/Spa. Please inquire for guidance in selecting the ideal gift for that
special someone.

Payment We accept Cash, Visa, Mastercard, American Express and
Discover. State sales tax will be charged where applicable.

Gratuity Cash tips are preferred; white envelopes provided at front desk.

Service prices are subject to increase based on excess time and product usage.
Estimates of costs can be given at time of consultation.

Don’t forget to book any add on services such as : blowouts, brows , waxing , fusio dose and spray tan.

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